Japanese Tea in your mailbox every month.
Free shipping all around the world.

Terms of Service

Limitation of liability

In no event shall Alexis Tabary, Olivier Mansion or any of their staff or affiliates be liable to you for any direct, indirect, incidental, special, punitive or consequential damages resulting from any mistakes in the website, services, content including user created content, or for injury or property damage of any nature whatsoever resulting from the use of the website, apps or services. Further we shall not be liable for any unauthorized access to our servers or stored personal / financial information. We make no guarantees for the availability or reliability of the website, apps or services, for the safety of use or the suitability of the services to your purpose. Our responsibility shall be limited to the fullest extent permitted by law.

Shipping and customs

Shipments are not insured or trackable. By signing up you agree to keep us updated of your current mailing address. If packages are lost in the mail, we may re-send them upon our discretion but make no such guarantees. Only a single shipping attempt is included in the price of product where included shipping is indicated.

Items may be shipped internationally. When items cross borders, while rare they may be subject to customs at sampling intervals determined by customs officials. Handling such customs is the customer's responsibility, the customer is the importer of such items. No customs duties or customs handling services of any kind are included in the price of product.

Account cancellation

Please email to ask for cancellation. After cancellation you will still be sent any remaining products entitled to you by the subscription payments already made.

Other terms

By visiting the website or subscribing to services provided, you signify having read and agreed to these terms. If you do not agree to these terms, please do not use the website or subscribe to the service. Usage of the services is at your own risk. Violation of terms in this terms of service may lead to the suspension of your account. We reserve the right to terminate any accounts at any time for any reason whatsoever and do not guarantee continued access to services. These terms are subject to change without notice. While we make effort to respond to feedback, we do not guarantee technical or other user support.

Paid memberships

Receiving shipments requires a monthly payment. Listed prices are subject to change and are exclusive of any taxes. Several payment tiers may be offered. For any change to recurring prices which you have already signed up for, you will be given 30 days notification, unless such change is due to a change in tier initiated by you. Each payment entitles the subscriber to receive a certain amount of shipments. This amount is added to the "shipment balance" of the account. Each time shipments are sent out, this balance is deducted until there are no more packages paid for.